Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
Read More
Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

This article details how buyers should respond when encountering a seller's failure to ship an item purchased through an eBay auction. It covers various avenues for buyer protection, including proactive communication with the seller, utilizing the eBay Resolution Center and PayPal Buyer Protection, and involving eBay customer service. The aim is to empower buyers to safeguard their rights and enjoy a secure and worry-free shopping experience on eBay.

01/04/2026 Logistics Encyclopedia
Read More
Thirdparty Tools Enhance Ebay Seller Success

Thirdparty Tools Enhance Ebay Seller Success

This article provides an in-depth review of three popular third-party eBay listing tools: Auctiva, MerchantRun, and Ibay365. It details their features, advantages, disadvantages, and usage considerations. The aim is to help eBay sellers choose the most suitable tool for their needs, improve store operational efficiency, and achieve business growth. The review focuses on practical aspects to assist sellers in making informed decisions about which tool best aligns with their specific requirements and business goals.

01/04/2026 Logistics Encyclopedia
Read More
Ebay Clarifies Global Seller Registration Rules

Ebay Clarifies Global Seller Registration Rules

This article provides a detailed interpretation of the core requirements for eBay seller onboarding, including account qualifications, business qualifications, and required supporting documents. It addresses frequently asked questions regarding individual business registration, account type selection, email usage, multiple account management, review time, account upgrades, and site activation. The aim is to help merchants comprehensively understand the eBay onboarding process, successfully open stores, and expand their cross-border e-commerce business.

01/05/2026 Logistics Encyclopedia
Read More
Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

eBay Australia has launched a "Bulk Listing" feature. Sellers participating in the Orange Connex program can now add up to 9 listings with the same SKU to a single listing, sharing inventory. This offers benefits such as eBay Seller Protection, faster listing speeds, automated processing, automatic replenishment, eBay Plus badge eligibility, and automated item tracking. This significantly improves shipping efficiency for sellers on eBay Australia.

01/06/2026 Logistics
Read More
Ebay Expands Seller Protections for Northeast Floods Western Fires

Ebay Expands Seller Protections for Northeast Floods Western Fires

eBay is extending seller protection measures to areas affected by the northeastern floods and western wildfires in the United States. This includes waivers for late shipment rates and tracking upload rates, protection against 'Item Not Received' disputes, and removal of negative feedback. The goal is to alleviate the impact of these natural disasters on seller businesses and boost seller confidence during these challenging times. These measures aim to provide support and flexibility for sellers facing disruptions due to unforeseen circumstances.

12/31/2025 Logistics
Read More
Effective Ebay Advertising Strategies Boost Seller Sales

Effective Ebay Advertising Strategies Boost Seller Sales

This article provides an in-depth analysis of the primary advertising types on the eBay platform, including Promoted Listings and larger brand advertising. It offers a range of practical advertising strategies, such as product selection, fee ratio setting, and real-time follow-up optimization. The goal is to help eBay sellers increase store traffic and sales, maximizing the effectiveness of their advertising efforts. By implementing these techniques, sellers can improve visibility and drive conversions on the eBay marketplace.

12/29/2025 Logistics Encyclopedia
Read More
Ebay Offers Seller Protections During Australia Floods

Ebay Offers Seller Protections During Australia Floods

eBay has announced a seller protection policy in response to the devastating floods in Australia. This policy provides support to sellers affected in New South Wales, Western Australia, Victoria, and Tasmania. The measures include late delivery rate exemptions, cancellation defect removal, protection against 'item not received' disputes, and removal of negative and neutral feedback. This aims to help sellers navigate the challenges posed by the floods. To qualify for the protection, sellers are required to upload valid tracking information promptly.

12/29/2025 Logistics
Read More
Top Ebay Upload Tools Boost Seller Efficiency

Top Ebay Upload Tools Boost Seller Efficiency

This article provides an in-depth review of several eBay listing tools, including MerchantRun, Title Builder, Pushauction, Inkfrog, and ECPP Listing Tool. It analyzes their features and advantages, aiming to help eBay sellers choose the most suitable tool for their needs. The goal is to improve product listing efficiency and overall store operation efficiency by selecting the right tool for optimizing listings and saving time. The review focuses on key aspects like ease of use, features, and pricing to provide a comprehensive comparison.

12/31/2025 Logistics Encyclopedia
Read More
Ebay Enhances Seller Tools to Streamline Listings

Ebay Enhances Seller Tools to Streamline Listings

This article selects several commonly used listing tools for eBay sellers, including Dianxiaomi, Mango Seller, Mabang ERP, Eaconomy ERP, Wang Xiao Wang, and Global Trading Assistant. These tools offer features such as product listing, order management, and logistics tracking, helping sellers eliminate manual operations and improve store management efficiency, thereby standing out in the fierce market competition. They streamline the listing process, automate tasks, and provide comprehensive solutions for managing an eBay business, ultimately saving time and increasing profitability.

12/30/2025 Logistics Encyclopedia
Read More